Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e., the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller” in the GDPR)” in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e. g., web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when your visit this website. Such analyses are performed primarily with cookies and what we refer to as analysis programs.

The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools.

For detailed information about these analysis programs please consult our Data Protection Declaration below.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (hoster):

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include especially IP addresses, contact requests, meta and communication data, contractual data, contact data, names, website accesses and other data generated via a website. The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6(1)(f) GDPR). Our hoster will only process your data to the extent that is necessary for the fulfilment of its service obligations and will follow our instructions with regard to this data.

Conclusion of a contract on commissioned processing
In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Staatliche Kunsthalle Karlsruhe
Hermann-Veit-Straße 6
76135 Karlsruhe
Germany
Telephone: +49721 20119-0
Fax: +49721 20119 – 110
E-mail: info@kunsthalle-karlsruhe.de

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e. g., names, e-mail addresses, etc.).

Information on data transfer to the USA and other non-EU countries

Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e. g., the Secret Service) may process, analyze, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in our Site Notice to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

4. Designation of a data protection officer

Statutory data protection officer

We have appointed a data protection officer.

Herr Thomas Stegemann
dacuro GmbH
Otto-Hahn-Straße 3
69190 Walldorf

E-mail: datenschutz@kunsthalle-karlsruhe.de

5. Recording of data on this website

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

In some cases, it is possible that third-party cookies are stored on your device once you enter our site (third-party cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e. g., cookies for the processing of payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e. g., the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.

Cookies, which are required for the performance of electronic communication transactions, or for the provision of certain functions you want to use (e. g., for the shopping cart function) or those that are necessary for the optimization (required cookies) of the website (e. g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of required cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies and similar recognition technologies has been requested, processing occurs exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TDDDG); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

In the event that third-party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

The type and version of browser used
The used operating system
Referrer URL
The hostname of the accessing computer
The time of the server inquiry
The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained; the consent can be revoked at any time.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e. g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

6. Analysis tools and advertising

Matomo

This website uses the open-source web analysis service Matomo.

Through Matomo, we are able to collect and analyze data on the use of our website-by-website visitors. This enables us to find out, for instance, when which page views occurred and from which region they came.

The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising.

https://piwik.kunsthalle-karlsruhe.de/index.php?module=CoreAdminHome&action=optOut&language=de.

IP anonymization

For analysis with Matomo we use IP anonymization. Your IP address is shortened before the analysis, so that it is no longer clearly assignable to you.

Hosting

We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.

Cookie-Consent-Management

The service provider is "MIR MEDIA", Händelstraße 41, 50674 Cologne, Germany. The Consent Manager manages the user's consent to cookies as well as external sources and stores this information in the user's browser. To measure the interaction, the service anonymously stores the settings, made by the user in the Cookie Manager, on servers within the EU: date and time, language, cookie settings of the browser, website on which the consent was given.

Sentry Error Tracking

We use the service Sentry (Sentry, 1501 Mariposa St #408, San Francisco, CA 94107, USA), in a local installation to improve the technical stability of our application. The software helps us respond to display errors on our website without the need for visitors to report them. When errors occur, we log the IP address, operating system/browser used, steps that led to the error and HTTP headers. Sentry only serves these purposes and does not evaluate data for other reasons. The user data, such as details of the device or time of the error, are collected anonymously, are non-personalt and are subsequently deleted. The data is stored on our own server in Germany and is not transmitted to third parties. For further information, please refer to Sentry's privacy policy: https://getsentry.com/privacy/.

Social Media

This is the privacy policy of the social media sites:

https://www.facebook.com/KunsthalleKa/
https://twitter.com/Kunsthalle_Ka
https://www.instagram.com/kunsthalle_ka/
https://www.youtube.com/user/KunsthalleKarlsruhe
https://www.pinterest.de/kunsthalle_ka/

Social networks such as Facebook, Twitter, etc. can analyse your user behaviour when you visit their website or a website with integrated social media content (e. g. Like-Buttons or advertising banners). A visit to our social media sites triggers numerous processing operations.

If you are logged in to your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of social media portals can create user profiles include your preferences and interests. In this way, interest-based advertising can be displayed to you both inside and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are or were logged in.

Please also note that we are not able to evaluate all processing on the social media portals. Depending on the provider, further processing may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection regulations of the respective social media portals.

Legal basis

Our social media appearances are designed to ensure a comprehensive presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1)(f) GDPR. The analytics processes initiated by the social networks may be based on a different legal basis, which must be stated by the operators of the social networks (e. g. consent as described in Art. 6 (1)(a) GDPR).

Responsibility and assertion of rights

If you visit one of our social media sites (e. g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can assert your rights (information, correction, deletion, restriction of processing, data transferability and complaint) against us and against the operator of the respective social media portal (e. g. against Facebook).

Please note that despite the joint responsibility with the social media portal operators, we do not have full insight into the data processing operations of the social media portals. Our possibilities are largely determined by the corporate policy of the respective provider.

Data retention period

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for storing them no longer applies, you request us to delete them, object to storage or the purpose for storing the data no longer applies. Stored cookies remain on your own device until you delete them. Mandatory legal provisions – in particular retention periods – remain unaffected.

We have no influence on the storage period of your data, in as far as this data is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e. g. in their privacy policy, see below).

Social networks in detail

Facebook

We maintain a profile on Facebook. This platform is provided by Meta Platforms Limited, 4 Grand Canal Square, Dublin 2, Irland. According to Meta, the data collected is also transferred to the USA and other third countries.

We would like to point out that the headquarters of the company is in the USA and that the USA is not a safe third country the purpose of EU data protection law. US companies are obliged to surrender personal data to security authorities without you as the data subject being able to take legal action against this. It cannot therefore be ruled out that US authorities (e. g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

We have concluded a joint processing agreement (Controller Addendum) with Facebook. This agreement defines which data processing operations we or Facebook are responsible for when you visit our Facebook page. We receive “Insights” data from Facebook, i. e. data on user numbers. These “Insights” data are personal data according to the GDPR, which are collected and processed in connection with a visit to or interaction of persons with a page and its contents.

“Page-Insights” are statistics that Facebook Ireland provides to the person responsible for the page.

The agreement on joint responsibility can be viewed at the following link: https://www.facebook.com/legal/terms/page_controller_addendum.

Facebook also processes information about the users of the Facebook Platform in other ways, and you, as a user of Facebook, have a direct relationship with Facebook in this regard. In this respect, we refer you to the Facebook privacy policy. You can adjust your advertising settings on your own in your user account. To do so, click on the following link and log in: https://www.facebook.com/settings?tab=ads.

Details can be found in the Facebook privacy policy: https://www.facebook.com/about/privacy/.

Data processing for interactions on our Facebook page

On our Facebook page you have the possibility to get in contact with us by commenting on our contributions, creating a contribution yourself or sending us private messages. If you want to avoid Facebook processing personal data that you have submitted to us, please contact us by other means.

Instagram

We have a profile with Instagram. The supplier is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland. For details on how they handle your personal information, please see Instagram’s Privacy Policy: https://help.instagram.com/519522125107875.

Data processing for interactions on our Instagram profile

When using certain interactive features on Instagram (such as the comment feature or the “Like” button), comments or likes will be visible to other users and to us as the provider of the Instagram site. This allows a direct user assignment based on the personal data disclosed.

As an Instagram user, you have a direct relationship with Instagram. In this respect we refer you to the Instagram data protection information. We have no control over interactive functionality and visibility of comments, likes or other activities on our Instagram site. The type, scope and duration of processing and storage of personal data in this respect are determined by Instagram, so that Instagram is also responsible for them. We expressly point out that Instagram, and thus Facebook, stores the data of its users (e. g. personal information, IP address, etc.) and may also use this data for business purposes. For more information about Instagram’s data processing, please refer to Instagram’s privacy policy at:
https://help.instagram.com/196883487377501?ref=dp.

When you visit our Instagram site, Instagram and its affiliated company Facebook collects, among other things, your IP address and other information available on your PC in the form of cookies. This information is used to provide us, as the operator of the Instagram pages, with statistical information about the usage of the Instagram page. Facebook provides more information about this at the following link:

https://help.instagram.com/519522125107875?helpref=page_content

Instagram’s data usage guidelines are available at the following link:

https://help.instagram.com/196883487377501?ref=dp

Instagram’s complete data policy can be found here:

https://help.instagram.com/519522125107875?helpref=page_content

Pinterest

We maintain a profile on Pinterest. This platform is provided by Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA („Pinterest“). For details on how Pinterest handles personal data, please refer to Pinterest's privacy policy: https://policy.pinterest.com/de/privacy-policy.

Data processing for interactions on our Pinterest profile

When using Pinterest, it is possible for you to interact with our account. You can contact us by tagging a post with "Like", sharing or commenting on it, or by writing to us directly. When you interact with us, your data will be processed by us, as this allows us to see your account and thus gives us access to your personal data, such as your username, your profile picture or the date or time of the interaction.

Pinterest also processes information otherwise on the users of the Pinterest platform, and you, as a Pinterest user, have a direct relationship with Pinterest in this regard. In this respect, we refer to the data protection information of Pinterest. However, there is also information that we are involved in using.

Every time you visit our Pinterest page, your IP address is logged, as well as other information that is present on your PC in form of cookies. This information is used to provide us, as operators of the Pinterest page, with statistical information about the use of the Pinterest page. Pinterest provides more detailed information on this under the following link: https://policy.pinterest.com/de/privacy-policy.

For more information on the privacy settings of your Pinterest profile, see: https://help.pinterest.com/de/article/edit-account-privacy

Twitter

We use the short message service Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02AX07, Irland. Twitter is certified according to the EU-US Privacy Shield. You can find more information on this at: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active

Data processing for interactions on our Twitter site

For information on what data is processed by Twitter and for what purposes, please refer to the Twitter privacy policy: https://twitter.com/de/privacy

Twitter also processes information about the users of the Twitter platform in ways unconnected to our presence on this platform, and you as a user of Twitter have a direct relationship with Twitter in this respect. We refer to the Twitter data protection information for more information. You can adjust your Twitter privacy settings independently in your user account. To do so, click on the following link and log in:

https://twitter.com/personalization

Details can be found in the Twitter privacy policy:

https://twitter.com/de/privacy .

Users have the ability to send us messages using a tweet, as well as retweet (share), comment on or “like” our tweets, just as we can do with users’ tweets. In doing so, we process profile data (especially the name of the user) as well as the respective interaction (e. g. the content of the (re)tweet or comment) so that we can process users’ enquiries and answer their concerns.

YouTube

This website embeds videos of the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit a page on this website into which a YouTube has been embedded, a connection with YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited.

Furthermore, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e. g. device fingerprinting). In this way YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud.

If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6(1)(f) GDPR, this is a legitimate interest. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e. g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

Further information

Declaration on accessibility
Legal disclaimer
Imprint